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Problems with Dell support and customer service?
In December I purchased a Dell Inspiron Notebook ($1700) and Dell On Call support ($149). Numerous problems have come up. Software has been uninstalled by tech “support” while attempting to resolve my issues. Most support is from overseas. I contacted the Better Business Bureau noticing there are many complaints similar to mine. Now I get an e-mail from Dell saying to me and the Better Business Bureau it has resolved my issue “above and beyond” by crediting me back for removed programs and the Dell On Call Support services I purchased. I did not expect to lose support entirely. Recommendations and solutions is what I seek and will appreciate. Thanks.
Dell retracted all open tickets therefore no more support. This is the 2nd (or replacement) computer from Dell. The first one came with a defective video card.
Dell DOES NOT have a decent tech in the whole world.
Take your refunded support money and find yourself a decent tech. You will not find one at Geek Squad, or circuit city. Ask your friends if they know of a good one.
Another great place to shop for Dell Business Support products is Amazon. They have more than just books!
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Dell – Inspiron Zino HD Desktop IZHD-2264NBK with AMD Athlon 2650e 1.6GHz processor, 4GB DDR2 SDRAM, DVD±RW/CD-RW drive, 640GB hard drive, built-in wireless LAN, Windows 7 Home Premium 64-bit $899.00 Front Ports: Two USB 2.0 connectors, One headphone connector, One 4-in-1 memory card reader. Rear Ports: One microphOne connector, One line-out connector, One VGA connector, One RJ45 connector (10/100/1000), two USB 2.0-compliant connectors, two eSATA connectors, one HDMI connector. Dimensions & Weight: Height: 197mm (7.8″), Width: 197mm (7.8″), Depth: 89mm (3.4″), Weight: 1.6kg (3.53lb)…. |
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Dell – Inspiron Zino HD Pink Desktop – AMD Athlon 2650e 1.6GHz processor, 4GB Ram, DVD Burner, 640GB HDD, Wireless LAN, Windows 7 Home Premium $899.00 Front Ports: Two USB 2.0 connectors, One headphone connector, One 4-in-1 memory card reader. Rear Ports: One microphOne connector, One line-out connector, One VGA connector, One RJ45 connector (10/100/1000), two USB 2.0-compliant connectors, two eSATA connectors, one HDMI connector. Dimensions & Weight: Height: 197mm (7.8″), Width: 197mm (7.8″), Depth: 89mm (3.4″), Weight: 1.6kg (3.53lb)…. |
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Dell – Inspiron Zino HD Red Desktop – AMD Athlon 2650e 1.6GHz processor, 4GB RAM, DVD Burner, 640GB HDD, Wireless LAN, Windows 7 Home Premium $899.00 Front Ports: Two USB 2.0 connectors, One headphone connector, One 4-in-1 memory card reader. Rear Ports: One microphOne connector, One line-out connector, One VGA connector, One RJ45 connector (10/100/1000), two USB 2.0-compliant connectors, two eSATA connectors, one HDMI connector. Dimensions & Weight: Height: 197mm (7.8″), Width: 197mm (7.8″), Depth: 89mm (3.4″), Weight: 1.6kg (3.53lb)…. |
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Buybits Cigarette Lighter Socket Car / Vehicle Netbook Charger Universal Fit With 8 Charging Tips. $16.00 Same day despatch. Expedited delivery available. This item is NEW & BOXED…. |
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IMPULSE from Wenger Single Gusset Computer Bag $49.99 IMPULSE Wenger Clam Shell Computer Case Primary InformationProduct Type : NOTEBOOK CASE Enclosure Color : Black UNSPSC CodeUNSPSC Code : 53121706 Product IDUPC: 092837742628Manufacturer Part: WA-7426-02F00… |
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Logitech K350 2.4Ghz Wireless Keyboard $39.99 Logitech Wireless Keyboard K350 920-001996 Keyboards & Keypads… |
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Verbatim 95037 4.7 GB up to16x Branded Recordable Disc DVD+R (50-Disc Spindle) $9.00 50pk dvd+r 16x 4.7gb brandedspindle -4.7gb/120 minutes storage capacity -compatible with up to 16x dvd+r hardware -advanced azo recording dye optimizes read/write performance – patented coating that delivers protection that lasts generations & ultimate resistance to uv light damage -limited lifetime warranty…… |
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3M Extra-Wide Adjustable Monitor Stand (MS90MB) $30.86 Display Stand – Up to 40lb – Up to 17″ Monitor – Black… |
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MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70 – 271 and 70 – 272 $10.99 If you’re seeking MCDST certification, here’s the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the… |
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DELL LICENSES ‘ASK JEEVES’ TO CREATE NATURAL-LANGUAGE TECHNICAL SUPPORT SYSTEM.: An article from: Software Industry Report $5.95 This digital document is an article from Software Industry Report, published by Millin Publishing, Inc. on December 21, 1998. The length of the article is 516 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.Citation Deta… |
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